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Canal Digital’s Streaming TV Service Quality Proves to be Among the Best in Europe

Canal Digital’s streaming TV quality shown as far above the standard as compared to the European averages noted in Measurement Platform Conviva’s quarterly report

Fornebu, Norway(11 Oct 2018)

Canal Digital, a direct-to-home (DTH) service provider operating the leading multi-platform television service in the Nordics, reports streaming quality numbers exceeding the European averages reported in Conviva’sQ1 2018 state of streaming report.Conviva, the measurement and intelligence platform for streaming TV, releases quarterly reports highlighting streaming numbers and trends based on their global customer base. Conviva’s fully anonymized data includes every second of every stream aggregated from three billion streaming video applications for over 200 global brands – this represents the largest independent census footprint in the world.

Based on the Q1 report, measurement of the four key indicators of streaming TV quality – video start failure (VSF), video start time (VST), rebuffering ratio, and average bitrate – reflect that Canal Digital’s numbers were markedly better than the European averages.

In Q1 2018, Canal Digital’s

  • VSFwas just 19%,versus the European average of 2.07%noted in the report.
  • VSTwasless than halfof the 4.3-second European average Conviva reported, at a mere 96 seconds.
  • rebuffering ratiowas 26%,146% lesscompared to the 0.64%European average reported by Conviva.
  • picture quality, or average bitrate, was 49% betterthan average, at 5.13mbps versus 3.45mbps.

Overall, Canal Digital was able to deliver higher than average picture quality while still preserving high-quality video delivery.

“We work hard every day to make sure our viewers receive the best streaming service. Conviva’s data allows us to benchmark our streaming quality to gauge if we’re on the right path and helps highlight areas for improvement,” says Tone Krohn Clausen, Director Product & Digital in Canal Digital. “Conviva’s comprehensive streaming measurement data has been a trusted source of truth for our streaming platform, and has allowed us to accurately monitor our service performance and enhance it for our viewers.” 

Canal Digital’s customers stream more content than ever, and they expect a stable streaming service. Conviva measures and analyzes streaming video platforms in real-time and is the industry standard in streaming TV measurement. Conviva’s Video AI Platform provides insight into consumer’s streaming experiences across all screens and applications, giving publishers such as Canal Digital actionable data to improve the quality of their streaming service.

“Our passion to achieve a best-in-class streaming service demonstrates our focus on offering our customers the best streaming service the market has to offer. Conviva’s data helps us achieve this. Our customers set high demands, and we must deliver world-class services,” Clausen says. 

“At Conviva we take great pride in providing customers, like Canal Digital, with accurate and actionable streaming data to help improve their service,” says Bill Demas, CEO of Conviva. “Our quarterly reports aggregate fully anonymized data from our customer base to deliver useful benchmarks to the streaming industry.” 

Source: Conviva’s All-Screen Streaming TV Census Report

About Canal Digital

Canal Digital was established in 1997, its primary purpose being distribution of television programs, and conducting activities related to broadcast and entertainment. Canal Digital proposes a rich content offer to customers, with over 140 TV channels to choose from. Close to 850,000 DTH households across the Nordics choose Canal Digital as their entertainment platform. Canal Digital has a strong HD position, and presented 3D content as early as 2010. Through the Canal Digital streaming service, we offer video on demand (VOD) and Web TV.