BFBS Selects Synamedia Following Global Competition to Deliver Landmark Digital Platform for UK Armed Forces
Strategic three-year partnership marks delivery phase of BFBS’ next-generation media vision
(07 May 2026)
Media organisation and military charity BFBS (British Forces Broadcasting Service) today announces it has selected Synamedia as its strategic technology partner to deliver its next-generation global digital platform, following a highly competitive international tender process launched in February 2025, attracting leading technology and media organisations from across the industry.
The announcement comes shortly after the Ministry of Defence renewed BFBS’ contract for a further ten years, reaffirming BFBS’ vital role as a trusted and secure global military broadcaster supporting the UK Armed Forces wherever they serve. As a longstanding and essential provider of media services to Defence audiences worldwide, BFBS continues to play a central role in keeping personnel informed, entertained and connected across some of the most complex and challenging operating environments. Together these milestones mark the beginning of the most significant technological transformation in more than eight decades of BFBS’ history.
Following detailed technical evaluation and industry consultation, with support from digital transformation experts Spicy Mango, Synamedia’s appointment concludes a rigorous process to help shape the future of secure media delivery for the UK Armed Forces and their families worldwide.
Synamedia’s deep knowledge across streaming platforms, broadcast technology, and secure content distribution will enable BFBS to modernise its technology foundations. Their remit will be to build and evolve the organisation’s new media ecosystem, under the working title of “The Hub”.
The programme will:
- Launch in phases, with a modern digital service comparable with leading OTT platforms
- Consolidate BFBS services into a single and secure streamlined experience
- Introduce new content formats beyond traditional broadcasting
- Deliver personalised and secure access across multiple devices
Ben Chapman, CEO of BFBS, said: “This is a defining moment in the evolution of BFBS. Following a highly competitive global process, we are delighted to be partnering with Synamedia to bring our vision of our digital media platform to life. Our goal has always been to ensure the UK Armed Forces and their families can access trusted media experiences wherever they are, be that on ships, bases, or in remote locations worldwide. This partnership gives us scale and the technological function to deliver on that promise, representing an innovative change in how we offer content in a personalised and secure way.”
Paul Segre, CEO of Synamedia, added: “With the digital transformation of its content platform, BFBS has a bold vision and an innovative roadmap to make it a reality. Our cloud-native end-to-end technologies, streaming and content delivery capabilities, security expertise and professional services team are ideally suited to complex transformation projects just like this. We will enable BFBS to focus its investment where it has the greatest impact, including delivering a distinctive, high-quality user experience wherever they might be.”
By combining broadcast heritage with next-generation digital capability, The Hub will offer an experience available nowhere else, uniquely tailored to the needs of the UK Armed Forces and their families.
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Editor’s Notes
- Synamedia was selected following a competitive global tender process launched in February 2025
- BFBS and Synamedia have entered a three-year strategic partnership, commencing April 2026
- The Hub is the working title for BFBS’ next-generation digital platform
- The platform will launch in phases during the partnership period
- The Hub will feature Synamedia technologies including Synamedia Go, Quortex Play, and Fluid EdgeCDN
For interviews or further information, please contact:
Angela Lee: Strategic Communications Manager, BFBS – angela.lee@bfbs.com
About BFBS (British Forces Broadcasting Service)
BFBS is a military charity and media organisation that entertains, informs, connects, and champions the UK Armed Forces.
We bring trusted and secure entertainment, news, sport, and information services to the military, their families, and veterans worldwide. We spread happiness and keep people in touch, helping build morale among the military overseas and at sea, offering them a way to share experiences, as well as a valuable connection to life back home.
BFBS is a leader in defence news. Our broadcast teams have specialist military knowledge and produce unique, exclusive content for our BFBS Forces News channels.
And our commercial offering – which provides income for the charity – spans training, strategic communications, and creative services, as well as pioneering technology solutions that enable media and communication in the hardest-to-reach places.
About Synamedia
Synamedia is trusted by service providers and content owners to deliver, enrich and protect video and manage broadband services. The flexibility and agility of the company’s cloud and SaaS products enable customers of all types and sizes to launch, monetize and scale services at speed. The award-winning portfolio includes advanced advertising, business analytics, broadband and streaming video platforms, anti-piracy solutions, and video network solutions for processing, distribution and delivery. Synamedia is backed by the?Permira funds.
LinkedIn: Synamedia
X: @SynamediaVideo