Biographical Information

John Griffiths

CCO, Spicy Mango

John serves as Chief Commercial Officer for Spicy Mango Ltd, a leading specialist software development and technology consultancy firm with clients including, Cisco, Vodafone, Discovery and Brightcove, where he is responsible for all commercial activity in the business.  

John has 20 years of experience of senior management in the telecommunications, media and technology sector. After obtaining a degree in Electronic Engineering he began his career with Kingston Communications and has subsequently worked in various departments and roles including engineering, product management and business development at start-up businesses through to large multinationals including BT Plc, NDS Limited and Cisco.

Articles for John Griffiths

How to Improve the OTT Customer Experience Through Automation

Automation, machine learning, and artificial intelligence are vital components of any successful OTT service. Here's how to leverage them to improve processes, generate more revenue, and bring a better experience to consumers.

Proposed UK OTT Regulations Could Harm, Not Help, Consumers

The UK government must clearly define the problem they are really trying to solve before imposing complex new regulations that are more likely to hinder the market, rather than improve the consumer offering and experience.