Articles for Nicola Micali

This website uses cookies to improve your user experience. By clicking the checkbox on the right and continuing to use this site you consent to the use of cookies on your device, as described in our cookie policy. Parts of this website may not work as expected without cookies. To find out more about cookies, including how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

NOMINATE HERE for Streaming Media's European Innovation Awards!

Champion the streaming products, services & technologies redefining the streaming industry right now.

Biographical Information

Nicola Micali

Chief Customer Officer, MainStreaming

Nicola Micali is Chief Customer Officer at MainStreaming.

Articles for Nicola Micali

Beyond delivery: why streaming success is defined by customer experience

18 Jun 2026

QoE is no longer a technical KPI; it is a business-critical metric. Yet, despite its importance, many organisations still lack the tools and visibility needed to measure and optimise it effectively.