Upcoming Industry Conferences
Streaming Media West [19-20 November 2019]
Live Streaming Summit [19 November 2019]
Past Conferences
Streaming Media East 2019 [7-8 May 2019]
Live Streaming Summit [7-8 May 2019]
Content Delivery Summit [6 May 2019]
Streaming Forum [26 February 2019]

Streaming Media Industry Directory (Sourcebook)
Reimersbeek 14
Amsterdam Netherlands 1082 AG

Phone: +31202339841
Web site: http://cleeng.com/

Cleeng is a Subscriber Retention Management (SRM™) platform designed for OTT services.

Overcoming high churn and incentivizing retention are notable challenges for ambitious broadcasters. Subscription economy is booming and improving these metrics is essential to reaching a positive ROI and to continue to grow the subscriber base year-on-year.

Enabling subscriber management is not enough to keep subscribers and grow. Video is where Cleeng thrives and our subscriber retention technology is aligned to address this industry problem.

The SRM stack is deeply connected with the full subscriber journey and improves broadcasters identity management, payment, security, churn intelligence and customer care capabilities.

Product Description

Cleeng is a company that has been helping brands succeed in the online video space from our early days (pay-per-view, subscription VOD solutions). We know this space!

The Cleeng solutions enable and track how the subscriber pays, uses and likes the OTT service. We rely on the data captured from each stage of that journey, from all the different data points, and serve it to the decision makers via great dashboards and reports.

That’s why we put our focus on subscriber retention, instead of managing the subscription process has a strong rationale.

The SRM stack consists of the following products:

  • Cleeng Core enables you to build a comprehensive OTT video platform and manages all aspects of subscriber management for you. It’s consisted of identity and access management (IAM), product entitlement, customer service, subscriber billing, and advanced analytics functionalities.

  • Cleeng Merchant gives you an all-in-one payment solution that optimizes local and international transactions, taxes and checkout, while reduces fraud, compliance risks, and payment errors.

  • Cleeng ChurnIQ leverages more 150 data points from all the stages of the subscriber journey to help you anticipate and prevent churn.

  • Cleeng Hi5 adds a productized and turnkey omnichannel customer support (tools and staffing), to help you keep subscribers happy.

  • Cleeng Tattoo gives you a set of protective layers to secure your premium content from piracy and is worth paying for.
Online Resources
  • Resource center
    A hub for all Cleeng eBooks, whitepapers, videos, use cases, ROI calculators etc.
  • Blog
    The blog has fresh updates on the new trends, best practices and client launches in the OTT space.
  • Developer portal (API documentation)
    The developer portal consists all the documentation needed to integrate Cleeng's SRM stack in to your existing or partner systems.
Featured Video
This company is listed in the following categories:
Live StreamingMobile VideoOTT TVEducation Video
Enterprise VideoMedia/Entertainment VideoOnline Video IndustrySports/eSports
Articles Mentioned
The Shortlist: 2019 European Readers' Choice Finalists
The votes are in, and we'll announce the winners in November. In the meantime, here's the list of the top three vote-getters in each of our 17 categories.
CLEENG - Executive Predictions for 2018
The 2017 Streaming Media European Readers' Choice Awards Finalists
The votes are in and counted, and here are the finalists—the top three vote-getters in each category. Check back for the winners in the AUTUMN EU magazine - published 23rd August!
SVOD Is the Clear OTT Winner
Amazon Prime Instant Video's expansion and the introduction of BritBox drive home the point: SVOD will be the leading OTT business model for the foreseeable future.
Cleeng Debuts Tattoo Lite, a Watermarking Solution for Live Video
PPV monetization company Cleeng gives its clients a simple and scalable way to protect their premium video assets from piracy.

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