Upcoming Industry Conferences
Streaming Forum [28 February - 1 March 2017]
Streaming Media East 2017 [16-17 May 2017]
Live Streaming Summit [16-17 May 2017]
Streaming Media West 2016 [2-3 November 2017]
Live Streaming Summit [2-3 November 2017]
Past Conferences

Streaming Media — Industry Jobs
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Job Description:

  • Deliver consistently high levels of customer service to clients


  • Managing and executing webcasts for our corporate clients


  • Managing all elements of a webcast project including related third parties, eg audio visual production teams, coordinating content delivery and event production, recording and broadcasting of webcasts, reporting and quality assurance


  • Work closely with the Event and Video teams and global counterparts to ensure that a seamless service is provided to our clients


  •  Excellent project management and organizational skills - including the ability to work on multiple projects under strict deadlines
  • Maintain product knowledge and keep up to date with changes

  • Undertake any ad hoc duties/projects as requested


– Education and Training

  • A’ Level or higher
  • European language

 2 – Skills and knowledge

  • Adobe Creative Suite (Premiere and Flash in particular)
  • Minimum
  • Macromedia DreamWeaver
  • MS Office
  • Windows Media Encoder
  • Working knowledge of FTP, CSS, XML
  • Audio Visual production desirable


3 – Personal Profile

  • Excellent verbal/written communication skills
  • Excellent customer service skills
  • Professional and confident telephone manner
  • Ability to work effectively and remain calm under pressure
  • Strong team player
  • Strong attention to detail and accuracy
  • Positive attitude
  • Self motivator
  • Excellent organisational skills
  • Ability to learn new technologies quickly

About the Company:

InterCall is the world’s largest dedicated provider within Audio, Web, Video and Event Conferencing solutions.  InterCall is a division of West Corporation and was established in 1991. We have an outstanding track record of delivery and growth. Simply put, we offer technology services and solutions that outshine our competition. Working with, and delivering to, some of the world's most influential businesses, InterCall ensures that they, and we, deliver results. 


Natalie Fernandes